Frequently asked questions

Do You Accept Insurance ?

Yes, we work with most major insurance companies and can bill them directly. We also accept cash, credit cards, and provide financing options for larger services.

What Are Your Rates ?

Our rates vary based on the type of service, distance, and time of day. We provide upfront pricing with no hidden fees. Contact us for a free quote tailored to your specific situation.

What Type of Vehicles do you tow?
We tow Luxury cars, light weight vehicles, motorcycles, light commercial vehicles. Our fleet includes flatbed trucks, wheel-lift trucks to handle any situation
What Areas do you serve ?

We provide 24/7 towing services throughout the 8617 Spicewood Springs Rd, Austin, TX 78759area and surrounding regions. Our coverage includes highways, city streets, and rural areas within a 25-mile radius.

Are You Available 24/7?

Absolutely! KERNHR operates 24 hours a day, 7 days a week, including holidays. Emergencies don't wait for business hours, and neither do we.

Do You Provide Roadside Assistance?

Yes! We offer comprehensive roadside assistance including jump starts, tire changes, lockout services and fuel delivery. Our technicians are equipped to handle most roadside emergencies.

How Quickly Can You Arrive ?

Our average response time is 15-30 minutes depending on your location and traffic conditions. We prioritize emergency situations and always dispatch the nearest available truck to your location.

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