Frequently asked questions

If I break down after hours, what’s the cheapest way to handle it?

Use after-hours drop boxes at repair shops so we can tow straight there (instead of home, then back to a shop later). This avoids paying for a second tow. Check typical rates in our Phoenix Towing Cost Guide.

What info should I have ready to get the fastest (and cheapest) service?

Share your exact location, vehicle make/model, and any issues (no key, won’t roll, low clearance, aftermarket wheel locks). Being upfront helps us bring the right gear and avoid extra time or equipment charges. For an estimate, use our Towing Price Calculator.

Can you tow vehicles without keys?

Yes, we can tow vehicles without keys, but steering and transmission locks may require special equipment. For security, we verify ownership before service. Learn more in our emergency towing service.

Can you tow lowered cars or vehicles with low clearance?
Can you tow lowered cars or vehicles with low clearance?
Why do you have so many 5-star reviews?

Because we’re honest, fast, and affordable. We use GPS tracking, TowBook dispatch, and provide pre- and post-service photos for peace of mind. Our commitment to customer service has earned us 700+ five-star reviews — and the 2025 American Towman ACE Award, ranking us in the top 1% of towers nationwide.

What types of vehicles can you tow?

We tow cars, SUVs, motorcycles, trailers, RVs, and even 20’ and 40’ shipping containers. From light-duty towing to private property impounds, our fleet is equipped for nearly every situation. Learn more: Towing Services in Phoenix.

How fast can you get to me?

Our average response time is 20–35 minutes depending on traffic and location. Using TowBook GPS dispatch, we send the closest available truck and provide you with a live ETA update via text.

What are your towing prices in Phoenix?

Our pricing is simple: $85 hook fee + $5 per mile. No hidden fees, no after-hours charges. For an instant estimate, try our Towing Price Calculator.

If I break down after hours, what’s the cheapest way to handle it?
<p>Use after-hours drop boxes at repair shops so we can tow straight there (instead of home, then back to a shop later). This avoids paying for a second tow. Check typical rates in our <a href="https://phoenixtowtruck.com/2025/06/how-much-does-towing-cost-in-phoenix-az-updated-2025-guide/" target="_blank">Phoenix Towing Cost Guide</a>.</p>
How can i save money on a tow?

Choose the closest shop, leave the key with the vehicle, and avoid a second tow by calling the shop first to confirm they can take it now. For typical pricing, see our Phoenix Towing Cost Guide or get an instant estimate with our Towing Price Calculator.

What if my car is missing wheels or won’t roll?

If your vehicle is missing wheels or won’t roll, we can still tow it using dollies or skates. Additional equipment may apply. Learn more about pricing in our Phoenix Towing Cost Guide.

What if I don’t have the key or the car won’t go into neutral?

We can still tow your vehicle, but additional equipment may be required (such as dollies or skates). For accurate quotes and less delay, let us know in advance. More details on unique situations are covered in our emergency towing service.

What areas do you cover?

We provide 24/7 towing across the Phoenix metro area, including Glendale, Chandler, Scottsdale, Mesa, Tempe, Gilbert, Peoria, Avondale, and Surprise. Learn more about your city here: Phoenix Towing Coverage.

Do you provide roadside assistance too?

Yes, we offer full roadside assistance in Phoenix, including jump starts, tire changes, lockouts, and fuel delivery. All services are available 24/7, Valley-wide, with GPS-tracked trucks and flat, upfront pricing.

Do you charge extra for night or weekend towing?

No. Freeway Towing & Storage never charges extra for nights, weekends, or holidays. Our rates are always transparent: $85 hook fee + $5 per loaded mile. You can see full details in our Phoenix Towing Cost Guide.

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